In accordance with the legislation by the United States Department of Treasury and the US Internal Revenue Service (IRS), the status of W-8BEN starts on the date it is signed, and remains valid through the last day of three consecutive calendar years. For example, W-8BEN signed on January 28, 2017, remains valid through December 31, 2020.
How to renew:
1) Individual account holder logs into POEMS, Select Foreign Stock >W-8BEN Form;
2) Online renewal is not available for joint account. Each joint account holder must fill and sign W-8BEN separately. After completion, signed copies in PDF format can be submitted to w8service@phillip.com.hk .
From W-8BEN:
https://www.irs.gov/pub/irs-pdf/fw8ben.pdf
Sample of W-8BEN :
http://www.poems.com.hk/media/25473/W8Form-sample.pdf
For more detail, you may visit US Internal Revenue Service. Website: www.irs.gov If you have inquiry of W-8BEN renewal, please contact the customer service at (852) 2277 6555 or email: cs@phillip.com.hk.