1.How can an eDDA instruction be set up?
1.1. Login to POEMS Web
1.2. Go to main page, and select "eCheck".
![edda in poems](/media/518309/poems-echeck-en.png)
1.3. Go to the tab named “Fund Trf. or Confirm Deposit”, select eDDA in the dropdown menu.
![edda in poems](/media/518308/edda-box-en.png)
1.4.Under the tab named "Apply Service", select “Add New”
![edda add en](/media/518304/edda-add-en.png)
1.5.Fill in the form, read and agree with terms and conditions.
![edda application](/media/518307/edda-fill-in-en.png)
1.6. After confirming details input are correct, please enter PHK KEY.
![phk key](/media/518305/phk-key-en.png)
1.7. Press "OK" to submit an eDDA request. This may take around 1 minute, please DO NOT close or refresh the tab.
1.8. A new record will be shown in the table under the tab "Apply Service". Please pay attention to the "Status":
Active |
The eDDA has been set up successfully, you may now start making a deposit through eDDA to your Phillip account. |
Pending |
The instruction will be effective shortly(Subject to the processing time of designated bank). Please wait patiently. |
Reject |
The eDDA cannot be set up, please try it again or contact Customer Service Department at 2277 6555 for more information. |
Cancel |
The eDDA has been cancelled. |
2.How to make a deposit through eDDA?
2.1. Please make sure the payment bank you wish to debit from, has a green "Active" status under "Apply Service" tab. If not, please visit Q1.
![edda active en](/media/518306/edda-acitve-en.png)
2.2. Under tab "Deposit Money", press "Add New"
![eddi deposit add new](/media/518303/eddi-deposit-en.png)
2.3. Fill in the form
![eddi fill in en](/media/518301/eddi-fill-in-en.png)
2.4. After confirming details input are correct, please enter PHK KEY
![phk key input en](/media/518305/phk-key-en.png)
2.5. Press "OK" to submit a request for depositing money. This may take around 1 minute, please DO NOT close or refresh the tab.
2.6. A new record will be shown in the table under the tab "Apply Service". Please pay attention to the "Status":
Active |
The amount has been deposit to Phillip successfully, you may now start trading with the new money (The amount will reflect in HK Stock > Teletext > Position > Fund Trf). |
Pending |
The deposit is on its way, please wait patiently. |
Reject |
The deposit cannot be transferred to Phillip, please try it again or contact Customer Service Department at 2277 6555 for more information. |
![status](/media/518302/eddi-valid-en.png)